Enqin Chan


Space to Reflect, Think, Explore.

Why Choose Counselling?

Maybe you are currently experiencing or have previously experienced some difficult and painful situations in life. Maybe you are feeling anxious, frustrated or hopeless. Perhaps you are approaching some big changes and you feel stressed and overwhelmed. There are many different reasons why someone may want to see a counsellor and each reason is personal and valid.I will work alongside you with compassion, empathically, respectfully and without judgement.What I offer is a protected time and a therapeutic space to reflect, think and better understand yourself and your experiences, and with this understanding possibly explore how you may consider moving forward.Journeying alongside someone whatever their circumstance is a privilege and one I hold with great care.


About Me

As a counsellor, I worked for the charity MIND and had the privilege of journeying with clients from a range of backgrounds and cultures. My experience has been with clients dealing with issues including, anxiety, depression, low self-esteem, relationship issues, illnesses, emotional issues, life transitions, loss, abuse, trauma, unhealthy coping mechanisms and stress.Before my training in counselling, I qualified and worked as a registered osteopath. This gave me the foundations for viewing my clients holistically. I witnessed how deeply interwoven our physical and psychological areas are.I am experienced in pastoral care and past voluntary work has given me experience in supporting families living with HIV and AIDS, working with the homeless and the vulnerable in society.I am a fully qualified Integrative Counsellor. I am a Registered member of the British Association of Counsellors and Psychotherapists (BACP) and the Association of Christian Counsellors (ACC). I adhere to their guidelines and code of ethics.I am also an Internal Family System Therapist and have completed Level 1 Training with the IFS institute.Return


Qualifications and Training

  • DipHE Counselling

  • Online and Telephone Counselling Trained

  • Internal Family Systems (IFS) Therapist - Level 1 Qualified.

My Approach

An Integrative CounsellorAs an Integrative Counsellor I can work with you using various counselling approaches and seek to use techniques that best suit you as the client. My practice draws upon various forms of therapy where different combinations are used, these include Person Centred Therapy, Cognitive Behavioural Therapy (CBT), Psychodynamic, Creative Therapy and the Waverley Model.

FundamentalsI strongly believe in working with compassion, empathetically and viewing a person holistically. I believe as people we have five distinct but deeply interwoven areas of functioning: Physical, Emotional, Spiritual, Behavioural, and Rational. Our work together will aim to give you greater awareness and understanding of these areas in your life.

Our PastMy approach is informed by Attachment theory and Psychodynamic theory. This gives foundation to my belief that much of what we face in current day is a result of our past experiences. Therefore understanding and exploring our past can empower us to make different choices in the present and for our future. Generally, this approach takes time and long-term counselling can be offered.

Collaborative WorkI do not have all the answers, nor will I be able to "fix" the issues you may be facing. But what I do offer, is a protected time and a therapeutic space to reflect, process, and better understand yourself and your experiences. From this place of understanding, we can explore how you may consider moving forward. Journeying alongside someone whatever their circumstance is a privilege and one I hold with great care.Return

Internal Family Systems
This modality is a respectful and compassionate way of interacting with our internal world. IFS acknowledges we have different parts within our system and that each person has a core “self” that holds qualities of compassion, calm, clarity, courage, creativity, curiosity, and connectedness. This approach helps individuals to find their core self and the different parts in their system. Trust between core self and parts creates space to explore and letting go of burdens that lead to unhelpful ways of thinking and behaving. This model brings a sense of "harmony" in our systems. I am a Level 1 trained IFS Therapist.


Individual Counselling£45 Assessment Session (50mins)
£45 per Session (50mins)
Online/Telephone CounsellingI offer Individual Adult counselling (16+) and currently only offer online or telephone counselling.Please see the "What To Expect" section so that you can make an informed decision as to whether this is best for you.Return

What To Expect

Online Video CounsellingIt is important to have a quiet, confidential space where you will not be disturbed or overheard. Being ready for the session as if you were coming in person is a helpful perspective to have. I will always be in a confidential and private space.I will send you an email with a zoom link for our video session and open the meeting room. If you need assistance with navigating zoom, I can provide a help sheet.An agreement will be made between us regarding non-attendance and a backup plan will be agreed upon in case of any technical issues.Sessions are 50mins.

Telephone CounsellingIt is important to have a quiet, confidential space where you will not be disturbed or overheard. Being ready for the session as if you were coming in person is a helpful perspective to have. I will always be in a confidential and private space.You will receive a call from me at the start of the session time and this will be from the same number every session; we will have an agreement in place for unforeseeable circumstances where you are unable to answer the call. We will also plan to a backup method in case of any technical issues.Sessions are 50mins.

Other ConsiderationsWhen attending online or over-the-telephone counselling from home, you can feel more relaxed which is good. However, it is important to also continue to keep sessions professional and as if meeting in person. The unforeseeable doorbell ringing or the dog barking are things to occasionally expect but to the best of our ability, it is important to work together to protect the therapeutic space.Return


Email: enqinchancounselling@outlook.com
Mobile: 07923 878 954



How does counselling work?Whether you have had counselling before or this is new to you, seeing a counsellor can feel unnerving. It helps to see therapy as a journey of learning in which, the client and counsellor discover, process and reflect on what is significant to you. Everyone's journey is unique and this will reflect in the therapy process being tailored specifically for you.As I journey with you I will offer different ways of helping you to understand those issues of concern, which may help you find a way forward.

How do I choose a Counsellor?Feeling that you are able to work with and feel comfortable with your counsellor is very important. An assessment session is helpful for this, giving you the opportunity to ask questions and for both of us to gain a sense of whether we can work together. It is also important for me to assess whether I have the skill set to help you.

What happens once I contact you?Once I have received your enquiry I will reply to arrange a phone call (approx. 10 mins), this will be to gain a sense of what you are looking for and to arrange an assessment session.If after the assessment session we decide to work together, we will agree on a weekly time for sessions, and we will go through paperwork, including a Counselling Contract that outlines expectations between ourselves. We will also discuss the number of sessions we would initially like to meet for.

How about my confidentiality?Counselling is strictly private and confidential and no information is shared with others.However, this may not always be possible under law, safeguarding, or a risk of serious harm to yourself or others. The purpose of disclosing
the information would be to ensure your safety or the safety of another.
I do take GP details in case of a serious concern about your safety; I do not routinely contact them.I have regular supervision to ensure I am working professionally and in your best interests, your personal details remain confidential, and my
supervisor treats any counselling work content confidentially.

How do I know that you are legitimate or credible?I am a registered member of the British Association of Counselling and Psychotherapy (BACP) and the Association of Christian Counsellors (ACC). You can find me in the Counselling Directory where I have been verified. My work is supervised according to the BACP guidelines. I hold Professional Liability Insurance.

How long should I have counselling for?I offer short-term (6 weeks), medium-term (12 weeks) and long-term therapy.Length of counselling will be determined as we explore your needs and aims for counselling. Regular reviews will help us determine if the therapy is going in the direction you want it to.However, the decision will always be yours.

How will counselling come to an end?Good endings are important in life. When we feel the time is appropriate for finishing our work together, sufficient ending session(s) will give us the opportunity to remember and reflect on your therapeutic journey, and help you look ahead.

What if I need to cancel or rearrange my session?Please note that you will be expected to pay for any sessions that you cancel or miss during the contracted period.However, if you give me at least 48 hours’ notice of non-attendance, you will not be charged for non-attendance. If you cancel a session with less than 48 hours’ notice, or do not attend, the full charge will be payable.You will not have to pay if I am away, or I cancel a session.
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